IT Support | Data Recovery | IT Services | Computer problem | Fix | Repair | outsourcing | help | Melbourne | CBD |

IT Support Plans


WCS offers flexible Professional IT Support Plans for your business with:

  • NO lock-in contracts!
  • NO call-out fees!
  • Platforms supported: Microsoft, Linux (Redhat, Ubuntu), Apple, Cloud Services (Office 365, G Suite, Amazon Web Services, etc.)

All IT Support Plans include services for:
IT Helpdesk, Network and Desktop Security, Server Administration, Pro-active maintenance, Backup and Recovery, Cloud Migration, Consultancy and Solutions, Installations and Upgrades, Server Virtualisation, Mobile Devices (BYOD), VoIP Telephony

Pre-Paid Hours Plan ** Recommended starter plan! **
  • Hourly rate at 30% discounted standard hourly rate;
  • Pre-paid block of hours; (minimum 10 hours, valid 12 months)
  • Fast response - high priority;
  • Convenient (top up hours as required).
Monthly Fee Plan ** Easy to budget! **
  • Fixed Monthly Fee at 40% discounted standard hourly rate;
  • Monthly fixed fee (unlimited support hours);
  • Fastest response - highest priority;
  • Proactive Maintenance

* Further discount available for non-profit organizations.


STANDARD HOURLY RATES (AD HOC)

The Hourly Standard Rates payable to WCS for support that is not within an IT Service Plan Agreement or outside the “Standard Working Hours” are charged at the full “ad hoc” casual hourly rate:

  • Full hourly rate (1 hour minimum)

Additional details and information available upon request.